Shipping policy
Our Shipping Policies vary by order. Ready to wear Items usually ship in 1-2 weeks and custom orders can take 3-5 weeks.
Currently shipping to all countries!
Ready to Wear items generally take 3-10 business days to be manufactured.
Custom orders can take 2-5 weeks to make.
Shipping is Standard 3-5 Day USPS
Returns and exchanges
Please return all Items to the address listed on your packing slip!
Typically NO because the majority of our items are made to order. A refund will only be considered if your garment is damaged and returned to us. All other returns (doesnt fit, dont like the color) will be dealt with as an exchange or store credit will be provided.
To return items from an order please visit the Returns Center and enter email address + Order Confirmation number.Keep all items and wrapping intact, place inside box along with original packing slip. Returns are NOT free and for most circumstances a credit will be issued to your account for future use!
Custom Orders
Frequently asked questions about custom garments
Prices for custom garments start at $1500.00 minimum and increase based on details, difficulty and time frame.
With the highest motivation and craftsmanship, we produce evening gowns, prom dresses, wedding dresses, jumpsuits, costumes and clothing for every occasion.
Price depends on the type of fabrication, lace, stones, embroidery, and how elaborate the garment is.
Short answer is Yes. We specialize in customs and can work with you to replicate any garment while our seamstresses and designers implement signature Caszé detailing.